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To ensure the full operability of IT systems, promptly detecting any anomalies or malfunctions in their components and services is necessary. For this purpose, Computer Assistance has developed a Monitoring Service that operates 24 hours a day, alerting the IT personnel of the user company when a component of the IT infrastructure ceases to function as it should.
In fact, the service can also be used to anticipate issues arising from the depletion of in-use IT resources. The configuration of thresholds allows for alerts to be triggered when these thresholds are exceeded, enabling intervention and thus anticipation of potential problems.
The service can monitor both system hardware components and services and applications. In this way, it provides control and visibility over all corporate systems and anticipates technical issues that could result in disruptions to user activities.
The main advantages of the Monitoring Service are:
