Municipality of Padova
With our maintenance services for servers, storage, network and cyber security devices, endpoints, and peripherals, we swiftly replaced the municipality's usual vendor.
In a short time, we set up a help desk group at the Municipality of Padova for first-level support requests. A team of technicians was allocated for on-site interventions at all offices in the area, supported by remote control tools for complex issue resolution. Furthermore, we took over the overall management of all services, including logistics and inventory management for consumables, accessories, and spare parts.